APA Style

Matthew Dixon, Dkk. (2011). Harvard Business Review on Increasing Customer Loyalty (Cet. 4). Boston: Harvard Business Review Press.

Chicago Style

Matthew Dixon, Dkk. Harvard Business Review on Increasing Customer Loyalty. Cet. 4 Boston: Harvard Business Review Press, 2011. BCF PS.

MLA Style

Matthew Dixon, Dkk. Harvard Business Review on Increasing Customer Loyalty. Cet. 4 Boston: Harvard Business Review Press, 2011. BCF PS.

Turabian Style

Matthew Dixon, Dkk. Harvard Business Review on Increasing Customer Loyalty. Cet. 4 Boston: Harvard Business Review Press, 2011. BCF PS.